Call the World with 1WORLD "Call the World with 1WORLD"
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For Cards Inquire or Complaint
Customer service 1300 366 832
Mon - Fri 9:30am - 5:30pm AEST

except public holiday. Fax: 03 9649 7244

Email Customerservice_au@1worldtelecom.com
Mail
P.O Box 120 Flinders lane
Melbourne. Vic 8009

 

1World Complaints Handling Policy

Complains can be lodged using this form

Click here to download the form

By Fax 03 9649 7244
By Mail P.O Box 120 Flinders lane. Melbourne. Vic 8009
By Email Customerservice_au@1worldtelecom.com
By Phone1300 366 832 (option 2 after language selection)
 Mon - Fri 9:30am - 5:30pm AEST, except public holiday.

Any complaint received will be investigated accordingly.
1world Telecommunications Pty Ltd will notify customer for the investigation result.

Please note that some problems might take longer time to be fixed,
and some problem need to be escalated to higher position.
  Rates are subjected to change. All rates inclusive of GST. For more details and updated rates, please call 1300 366 832    
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Webpages last updated on May 2007. For more updated rates, please call relevant country customer service.